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Job Description & How to Apply Below
This is an opportunity to take ownership of an existing operation, support an experienced team and help grow the property portfolio. You’ll combine day-to-day leadership with a practical approach, keeping customer service, commercial performance and compliance at the heart of the department.
Package:
* Basic salary of £33,000–£38,000, depending on experience.
* Uncapped bonus scheme
* Company pension.
* An established team and portfolio to manage.
* Incentives
* Day off for birthday
* Support to develop career and skills
* The opportunity to influence how the department operates and develops.
Your responsibilities
* Coordinate the daily running of the department, ensuring workloads are balanced and priorities are clear.
* Coach and support colleagues, set objectives and review performance.
* Build lasting relationships with landlords and tenants through responsive, professional service.
* Generate new business through market appraisals, prospective landlord enquiries and opportunities to expand the managed portfolio.
* Oversee the journey from property marketing and applications through to tenancy progression and ongoing management.
* Take the lead on sensitive tenancy issues, complaints and enquiries requiring management support.
* Maintain accurate records and ensure the team follows relevant legislation, internal procedures and industry standards.
* Monitor departmental results and identify practical ways to improve performance and service delivery.
What we’re looking for
* At least three years’ experience in residential agency lettings.
* Previous management or supervisory experience would be an advantage.
* Sound knowledge of residential lettings legislation and compliance requirements.
* The confidence to lead, motivate and develop a team.
* Strong communication skills and a professional approach to challenging conversations.
* Excellent organisation, with the ability to manage competing demands.
* A commercial mindset and an interest in developing new business.
* Confidence using property management software and CRM systems.
* A full UK driving licence.
* An ARLA Level 3 qualification, or equivalent property qualification, would be highly desirable.
To apply , send your CV to RJS Resourcing. We’d welcome a conversation about your lettings experience and what you’re looking for in your next move
Additional Information / Benefits
Bonus and career
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