Business Support Administrator

We are seeking to appoint a full time band 3, Administrator to join the Clinical Admin Team at Fareham Community Hospital, Sarisbury Green, SO31 7DQ
.

A good level of general education is required to include qualifications in Maths and English at GCSE grade C or equivalent and ideally a L2 diploma in Business and Administration. Computer skills and experience of using a database is essential. Excellent communication and customer service skills along with a good telephone manner are necessary.

As part of this demanding role, we shall expect you to deliver a high standard of administration skills providing support to the Specialist Continence Team, also to support the Falls Prevention and Posture Management Teams. Duties will include sifting and processing a high volume of incoming referrals, booking clinic appointments, following service guidelines and standards, dealing with telephone queries, using Rio (the Trust's electronic information system) and other data base systems, communicating with service users and healthcare professionals.

As a team player, you will be able to prioritise your work to meet deadlines and the demands of the service and have a customer-focused approach, understanding of the issues of confidentiality with the ability to empathise with service users and deal with them in a tactful and diplomatic way. Full training will be provided.

You may need to travel across the Trust, therefore, a car driver and access to a car is essential for this post.