Transformation Business Analyst

Transformation Business Analyst

Fixed-Term Contract | UK | Hybrid | £80,000

Our client, within the Insurance industry, is looking for an experienced and driven Transformation Business Analyst to support large-scale digital transformation across their UK Property business division. This is a key role within a fast‑paced transformation programme, working closely with senior stakeholders across UK Insurance, Claims and Group Product & Technology to help deliver strategic change across their property insurance claims capability.

You’ll provide strategic business analysis support across multiple transformation initiatives, gaining a deep understanding of business strategy, customer needs and operational processes. You’ll translate complex requirements into clear, actionable specifications for internal development teams and third‑party suppliers, ensuring technology solutions deliver real business value.

You’ll play a critical role in defining future‑state capabilities, shaping process and system change, and supporting the end‑to‑end delivery of digital transformation initiatives. This is an exciting opportunity to make a tangible impact in a collaborative, forward‑thinking environment, with the autonomy to influence outcomes and deliver meaningful change.

• Partner with business and technology stakeholders to align transformation activity with customer and business needs
• Lead complex business and systems analysis, including process design and re‑engineering
• Produce business cases, requirements documentation and detailed functional specifications
• Facilitate and chair workshops (virtual and in‑person) to gather, challenge and refine requirements
• Manage stakeholder relationships, including engagement with senior leaders
• Support organisational design, role definition and change coordination
• Identify suitable technology solutions and third‑party providers where additional functionality is required
• Produce UI wireframes and detailed documentation for development teams
• Support testing, implementation, user readiness and adoption
• Develop training and support materials for internal users and suppliers

• Proven experience supporting large transformation programmes
• Background in Insurance, Claims or Financial Services
• Strong experience engaging and influencing senior stakeholders
• Excellent business and technical writing skills
• Experience producing detailed specifications for development teams
• Confidence working in Agile delivery environments
• A proactive, self‑starting mindset with strong analytical and organisational skills
• The ability to manage multiple priorities and work effectively with remote teams and suppliers