Clinical Project Manager

Overview

The Digital Image Processing System (DIPS) is a standalone application currently used across approximately 750 stores in the UK and ROI. This project aims to identify and implement a suitable replacement solution that will integrate with a wider Blended Experience Programme, which includes the rollout of a new global Patient Management System.

Stores use DIPS to scan, store, and retrieve both clinical and operational documents. While originally intended only for clinical materials—such as visual field results—the system is widely used for a broader range of documents. Each store typically operates a dedicated DIPS PC and scanner within the back‑office environment.

The selected replacement solution will form part of future global architecture but will be implemented in the UK and ROI first.

A major component of the project will involve migrating existing documents from the current DIPS product to the new platform. As part of this migration, documents will require triage to determine whether they are clinical—moving to a clinical storage solution linked to customer records—or non‑clinical, which will be directed into an alternative storage solution.

• Lead the end‑to‑end delivery of a new document management and scanning solution to replace the current DIPS application.
• Define requirements, evaluate market options, and participate in RFP processes to ensure the selected solution aligns with business and programme objectives.
• Oversee system integration and large‑scale data migration activities, including document triage and routing to appropriate storage platforms.
• Collaborate closely with global and regional stakeholders to ensure alignment, clarity, and adoption of the new solution.
• Communicate project progress clearly and effectively to drive engagement and decision‑making.
• Manage risks, issues, assumptions, and dependencies across a complex multi‑workstream programme environment.

• Experience delivering Document Management System and/or scanning solution implementations (preferred but not essential).
• Strong background in RFP processes, solution evaluation, and vendor engagement.
• Proven track record in system integrations and large‑scale data or document migrations.
• Ability to build strong relationships with global stakeholders and external partners.
• Excellent communication skills, with the ability to present complex information clearly.
• Skilled in identifying, escalating, and managing risks, issues, assumptions, and dependencies within large programmes.