Application Support Engineer

Application Support Engineer

C#, SQL, Java Script

Hybrid Working - Fareham, Hampshire

£30,000 - £35,000

We're looking for a driven Application Support Engineer to join my client and help deliver exceptional Application Support for business-critical applications. If you enjoy problem-solving, working with clients, and collaborating with developers to deliver real solutions-this could be the role for you.

What You'll Be Doing

• Providing technical support and resolving application issues within agreed SLAs
  * Troubleshooting and managing client tickets from start to resolution
  * Working closely with stakeholders, analysts, and developers
  * Communicating clearly with clients and delivering excellent customer service
  * Gathering requirements for system changes (RFCs) and supporting their delivery
  * Testing, documenting, and supporting application updates
  * Assisting with debugging and implementing improvements (training provided)
  * Contributing to team development and continuous improvement initiatives

Skills Required

Essential:

• Must have commercial experience in application/software support
• Strong problem-solving and analytical skills
• Excellent communication (technical non-technical)
• High attention to detail and ...