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1st Line IT Service Desk Analyst — IT Career Starter

Job in Fareham, Hampshire County, PO16, England, UK
Listing for: Mexa Solutions
Full Time position
Listed on 2026-08-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 22000 - 28000 GBP Yearly GBP 22000.00 28000.00 YEAR
Job Description & How to Apply Below

Mexa Solutions is seeking a 1st Line Service Desk Analyst based in Fareham, Hampshire. This permanent, full-time, office-based role involves acting as the first point of contact for customer tickets via phone, email, and remote tools to resolve day-to-day IT issues and keep businesses moving.

The role covers diagnosing and resolving 1st line IT issues across desktop, server, and cloud environments, supporting MS 365, Windows 10/11, networking and remote access, logging tickets through to

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