Insurance Account Handler

Hours: Monday - Friday 8.30am - 5pm (1 hour lunch), office based; hybrid working after probation, 3 days in the office, 2 days at home (Tuesday & Friday)

Benefits: Ongoing training, 25 days holidays + bank hols (opportunity to buy more holiday), auto enrolment pension, great social team environment

Aspire Jobs are working with a well-established and growing client in Fareham who are looking to recruit an experienced Insurance Account Handler to join their team.

You will manage a portfolio of clients, handling:

• New business, renewals and policy adjustments
• Client communications and relationship building
• Market presentations to secure best premium and cover
• Accurate documentation and system updates

Occasional travel to other offices may be required, so a full driving licence and your own transport is essential.

• Experience in a similar insurance account handler role
• Background in personal lines or motor insurance (minimum)
• Target-driven with a proactive sales approach
• Comfortable handling both renewals and new business
• Strong organisation and communication skills

Key Responsibilities

• Achieve new business and renewal targets
• Proactively generate sales opportunities
• Maintain high customer service standards (90%+ satisfaction target)
• Handle complaints in line with FCA guidelines
• Ensure renewals and documentation are processed accurately and on time
• Build long-term client relationships (90% retention target)

Fareham