Argos Shift Manager

Argos Shift Manager

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About the role Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams, and serving as the go‑to people for on‑the‑job support. They coach colleagues to ensure everyone delivers brilliantly for our customers while working alongside the team. In the absence of the Store Manager, they lead the full store operation, allocating resources to tasks such as organising the warehouse, taking deliveries, and serving customers.

They are experts in our products and services and focus on driving sales and profitability.

• Has experience of organising, running, and planning for a fast‑paced operation.
• Is comfortable directing a team, providing day‑to‑day coaching and on‑the‑spot guidance to support brilliant experiences for both colleagues and customers.
• Supports the Store Manager in ensuring the store is safe and compliant.
• Demonstrates strong commercial awareness and uses product knowledge to understand customers and drive sales.
• Can work towards and deliver KPIs with the aim of driving profitability for the store.
• Has a growth mindset, continuously develops, and helps others to grow.

• A track record of delivering brilliant customer service and coaching colleagues to do the same.
• Experience of motivating others, driving sales and performance, and keeping operations running smoothly.
• A go‑above‑and‑beyond attitude to make shopping easy, fast, and friendly for every customer.
• Operational leadership skills – taking responsibility for operations in the absence of management.
• Demonstrated success in meeting or exceeding KPIs (sales, availability, customer satisfaction, colleague engagement).
• Walks the talk – showing up every day as a role model for service and values.

We truly value our colleagues and provide a market‑leading benefits package:

• Discount card: 10% discount on shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks; 15% discount at Sainsbury's on Fridays and Saturdays; 15% off at Argos every payday.
• Free food and hot drinks for colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we match 4% of your contributions and may offer more if you change your pension plan.
• Sainsbury's share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like‑minded people to help fulfil your potential.
• Cycle to Work scheme – opportunity to hire a new bike and cycling equipment while saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.

Seniority level: Mid‑Senior level.

Employment type: Full‑time.

Job function: Management and Manufacturing.

Industry: Retail.