Assistant Charity Shop Manager

At Avenues, we believe supported people support others well. We create communities where people smile, laugh, grow, and achieve amazing things — and you could be part of that!

Part time- 24 hours per week (3 days per week to include some weekends)

Fareham, Hampshire

£24,851 per annum pro rata

Interviews taking place on Sunday 4th October 2026 at the Charity Shop in Fareham

We have a new opportunity for a part time Assistant Charity Shop Manager to join the Autism Hampshire Charity shop in Fareham. The role will be 24 hours per week (3 days per week to include weekends). You will be responsible for supporting the day to day running of the shop, working closely with the Retail Manager and team of retail volunteers, as well as acting as Retail Manager in the absence of the manager.

This role is instrumental in making our shop successful, as well as raising local awareness of Autism Hampshire and raising support for our services and campaigns.  

Accountabilities and responsibilities

Achieve agreed sales targets.

Manage shop floor in the absence of the manager.

Responsible for delivering and creating a culture of good customer service.

To act as an ambassador for the charity, promoting public awareness of all Autism Hampshire services.

To support with Health and Safety requirements within the shop as well as maintenance requirements.

Work in partnership with the Fundraising team on events, marketing and extra income generation for the charity.

Generate repeat donations of goods in order to maintain high stock levels in the shop, and to generate relationships between the shop and donors.

Maintain high standards of visual merchandising and displays both in window and in store.

Support the operation of the on-line ebay function of the shop. Including identifying high value items to sell online.

Supporting seasonal and stock rotation in line with the managers strategy.

What are we looking for?

Minimum 1 years experience in retail

A good understanding and knowledge of Autism

Works well achieving targets

Is able to develop and maintain relationships

Proficient IT skills including Office 365 (Word, Outlook, Excel etc.)

Able to manage own time effectively

Experience of managing budgets would be desirable

Experience of supporting volunteers would be desirable

Why Join Us?

You’ll join a friendly, passionate team at the heart of the local community. Our shops thrive because of the relationships we build — with customers, donors, and volunteers. If you love working with people and want to be part of something positive and community-driven, this is the place for you.

Please see the attached job role profile for further details.

We reserve the right to close this role earlier than stated