Sales Coordinator

Sales Coordinator Required!

Our client designs and manufactures high quality, energy efficient lighting products.

On behalf of our client, we are looking to recruit a Sales Coordinator to join their friendly team. This position is a front-line role to inbound customer enquiries, including technical project requests, providing essential customer service excellence.

Package:

Salary £28,000 - £33,000 (DOE)
20 days holiday + bank holidays + 3 days Christmas shut down
8am - 5pm Monday to Friday
Company pension
On-site parking

Sales Coordinator - Responsibilities:

Handle customer enquiries, understand their needs, and identify sales opportunities
Answer questions, resolve issues, and provide information via calls and emails
Explain product features and assist in building quotes with technical support
Follow up on old project quotes
Process orders on Sage and keep customers updated
Track and respond to all enquiries promptly
Update ACT CRM, including old quotes and order statuses
Create and manage BOMs and part numbers
Prepare product and project-based quotes, including system design
Work with Technical team to provide solution designs
Liaise with suppliers on pricing and technical requirements
Work closely with Purchasing, Credit Control, Production, Design, Technical, and Dispatch teams
Answer phone calls if Internal Sales team is busy
Represent Internal Sales in departmental meetings
Attend client sites occasionally
Support website updates and produce reports from Sage
Raise proformas and input orders
Undertake other reasonable duties as requested

Sales Coordinator - Requirements:

4 years' experience in an internal sales / customer focused role within a technical, manufacturing environment
Excellent verbal communication and active listening skills
Patience, time management skills, and ability to prioritise tasks
Ability to work independently and as part of a team
Excellent numeracy skills for accurate and speedy calculation of sales quotes

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