Sales Development Representative

Onecom is the UKs leading business technology provider shaping the way we work connect communicate and operate.

You will join a multi-award-winning company with over 800 talented people committed to delivering great customer experiences driven by the Onecom Way;
Think Kaizen Be Respectful Build Relationships Make it Happen Work Smart Be Amazing.

As a Sales Development Representative you will prospect qualify and convert new business opportunities while identifying upsell potential. Working in a collaborative target-driven office environment with full training and supportive leadership you will engage prospective business clients (SMEs) understand their communication needs and introduce tailored solutions that deliver genuine value.

• Proactively contact businesses over the phone to discover and qualify their telecoms and connectivity requirements.

• Identify nurture and progress high-quality sales leads from initial conversation through to closing deals.

• Actively listen to customer challenges present the right solutions and guide clients smoothly through the decision-making process.

• Learn and apply proven sales methodologies to negotiate pricing terms delivery and specifications to achieve target volume and profit.

• Maintain strong client relationships and explore opportunities for account growth cross-selling and upselling.

• Keep CRM (Salesforce) records up-to-date while upholding Ofcom standards and internal compliance.

• A proactive self-starter with high energy and a determination to hit and exceed targets.

• Natural people skills with a clear professional and engaging telephone manner.

• A positive can-do approach with the ability to bounce back from challenges and keep focused on results.

• A customer focused mindset.

• Accuracy in tracking information managing administrative tasks and recording customer data.

• Comfortable using standard computer tools and Microsoft Office packages (Outlook Excel Word).

• Previous experience in telesales customer service or outbound calling is welcome but coachability and attitude are our top priorities.

Holidays: 25 days bank holidays and buy/sell options

Other Leave:
Birthday day off 12 paid hours for flexible use Volunteer day

Lifestyle: 9% combined pension contribution and 4x salary life assurance

Rewards:
Quarterly and annual employee awards discounts on tech

Socials:
All-expenses-paid company events

Development:
In-House Training Academy

Wellbeing: 24/7 access to mental health support Calm App discounted gym membership free breakfast & fresh fruit eye-care vouchers financial wellbeing support

We believe that diverse teams bring a range of experiences and better ideas that fuel innovation. Thats why were committed to creating an environment where everyone feels valued respected and able to bring their authentic selves to work. We welcome applications from people of all backgrounds experiences identities and perspectives.