Sales Administrative Assistant

Red E, LLC is a Fargo, North Dakota engineering-based company that specializes in the development, sales, and service of specialty products for agricultural equipment. As a fully integrated company with over 35 team members, we utilize the latest tools and technology to provide value-added parts and services to farmers around the world.

Red E has seen incredible growth in its 13-year history with notable achievements including No. 923 on the 2021 Inc. 5000 list of the fastest-growing private companies in America,
No. 1962 in 2023 , and recognition as the 2023 Small Business Persons of the Year for the state of North Dakota.

Red E offers more than a job — it’s an opportunity to be part of helping farmers feed the world. Be part of a team that is ringing the bell of excellence and making a difference every day!

Plain and simple, it's our culture and drive for excellence. We are a closely knit team that strives for being the best that we can be. In fact, a recent employee survey about our culture revealed key words like Family, Caring, Genuine, Team Focused, Collaborative, and Hard Working. We value and prioritize in-person collaboration at the office. We strive to focus in the following 4 key areas to create an excellent workplace:

• Leadership:
  Be the best example through servant leadership. Allowing others to feel a sense of ownership and pride in what they do.
• Purpose:
  
  Understand what we do and why we do it. Truly know we are making a difference and helping farmers feed people around the world. Constantly strive to bring the best services and products to the marketplace.
• Opportunity:
  Continual improvement while looking for new products and services that make a difference in people's lives.
• Growth:
  If we aren't growing, we aren't winning.

In addition to awesome co-workers and a great company culture, Red E provides eligible employees with:

401K Retirement Plan with Company Match

Health, Dental, & Vision Insurance Plan options

Life and Disability Insurance Plan options

Supplemental Voluntary Benefits

Paid Time Off (PTO) and Paid Holidays

Matching Charitable Gift Fund

Quarterly Team Building Events

Modified Flex Time Plan

Annual Profit Sharing

To learn more about our organization, check out our You Tube Videos and Facebook posts at:

• Manage and process incoming orders by phone, email, and walk‑in customers in a timely manner
• Accurately process customer quotes, invoices & pack slips
• Maintain customer relationships with order follow up inquiries
• Disseminate qualified prospects to the sales team and enter them into CRM
• Assist with maintaining ongoing yearly service team schedules, including scheduling new rebuilds, staying in contact with customers who have rebuilds scheduled, and working with the Service Director to make sure the rebuild crew is prepared for weekly rebuilds
• Process customer returns
• Take payments over the phone and in person
• Communicate to purchasing any parts that are low inventory when creating sales orders
• Communicate with warehouse regarding order status changes and/or backordered inventory
• Provide backup support to other departments as needed
• High School Graduate
• 1+ years of Customer Service experience;
  Ag experience preferred but not required
• Ability to build strong, influential relationships, maintain confidentiality, and exhibit professional composure
• Exceptional attention to detail, strong organizational skills, and effective time management skills
• Effective oral and written communication skills and excellent interpersonal skills
• Ability to effectively communicate information about the company in a positive manner to prospective clients
• Ability to work independently and cooperatively as part of a team to achieve shared goals
• Proficiency with technology including e‑mail, internet, and Office 365 applications
• Experience with using a CRM system (Hub Spot, Salesforce, etc.) preferred
• Ability to quickly adapt to change and work with diverse customers
• Farming background and/or experience in farming industry is a plus

The pay range for this role is:

37,500 - 46,000 USD per year (Main Office)