Software Developer, Customer Service Rep

Scheels Corporate Office
1707 Gold Drive
Fargo, ND 58103, USA

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry – driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world‑class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk‑the‑talk, and walk‑the‑walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities:

• Design, build, and maintain APIs that users can rely on for decades
• Partner with our eCommerce team to prepare and program various projects related to the latest mobile technologies
• Deliver across the entire app life cycle from concept, design, build, deploy, test, release to app stores and support
• Create, maintain and implement source code to our Scheels mobile app platforms
• Create test plans, test cases and perform integration and parallel testing of all processes
• Coordinate with other software professionals and developers
• Suggest and implement new features for our customer base
• Diagnose and troubleshoot system problems
• Have a strong understanding of programming concepts and ability to adapt to multiple programming languages
• Execute project work plans to complete the task on time, and revise as appropriate to meet changing needs and requirements
• Develop technical interfaces, specifications, and architecture

Requirements:

Customer Service

Genuinely and consistently treat co‑workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

Approach daily tasks, projects and follow‑up communication with energy and sense of urgency

Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

Show respect and appreciation for others and Scheels

Arrive to work and meetings 10 minutes early

Team Mentality

Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach‑ability

Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

Ability to adapt to a changing work environment

Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co‑workers and business partners

Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:

• Ideal candidate will have an associate’s degree in Computer Science Programming or a related field

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Sedentary work – Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Roles are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.