Health Services Coordinator

Touchmark at Harwood Groves is Fargo’s leading full-service retirement community-assisted living, enriching the lives of residents and their families through five-star hospitality, services and amenities. We are currently seeking a compassionate person to join our talented team as a Health Services Coordinator - Scheduler.

This person will be responsible for creating the Health Services schedule, handling any/all schedule issues for our Health Services team including but not limited to call‑ins and finding replacements for shift coverage. This person will attend scheduled in-services and staff meetings and assist with recruiting new Health Services team members (i.e. Caregivers, Medication Aides, and Certified Nursing Assistants).

Monday – Friday

8:00am – 5:00pm

Rotating on call, weekends, some evening & night hours as needed.

The ideal candidate will:

• Have a commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity, and compassion), as well as a desire to model these values and to encourage others to be allies, friends and givers
• Possess a high school diploma or equivalent
• Possess strong critical thinking skills
• Be able to work in a busy environment, with frequent changes and interruptions
• Have the ability to manage multiple, sometimes competing, deadlines and work under pressure
• Have prior administrative experience is preferred
• Possess excellent computer skills, including but not limited to MS Office, MS Excel, and Outlook
• Be willing to obtain CPR/First Aid certification or provide current certification
• Med Aide experience not required, but encouraged
• Have a genuine interest in caring for elderly residents and working in a geriatric environment
• Possess a willingness to continue learning and improving skills, as well as a commitment to confidentiality
• Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors