Server Administrator - Citrix & Epic

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: 501 Place Bldg

Location: Fargo, ND

Address: 501 4th St N, Fargo, ND 58102, USA

Shift: 8 Hours - Day Shifts

Job Schedule: Full time

Weekly

Hours:

40.00

Salary Range: $29.00 - $46.50

Pay Info: Pay starts at $29 and increases according to years of applicable experience.

The Citrix / Epic Server Team has a lead and more than a half-dozen skilled and helpful professionals responsible for 3 primary areas:
Citrix Application Delivery, Epic Infrastructure, and Citrix Net Scaler (GSLB). The team is located primarily in Sioux Falls, SD and works closely with numerous other teams and supports the Server Infrastructure for the Sanford Enterprise (Good Samaritan Society, Sanford Health Plan, and Sanford Health) and our EMR, Epic.

Responsible for the effective provisioning, installation/configuration, operation, and maintenance of Epic's infrastructure implementation on virtualized machines in Citrix Xen Server or VMWare. These systems include, cloud hosted, physical and virtual on-premise servers, on-premise server hardware, and other related software and hardware infrastructure. Analyzes, troubleshoots, and resolves performance issues. Works with internal support teams, help desk and outside vendors to resolve tickets and implement new/upgraded systems.

Researches, analyzes and makes recommendations for system improvements. The Server Administrator diagnoses, resolves, and documents system problems in a timely and accurate fashion. Develops and executes integration test plans and quality assurance measures, where applicable. Ensures that system hardware, operating systems, software systems, and associated standard operating procedures meet organizational requirements. Provides training and support where required. Knowledge of commonly used concepts, practices and procedures within the computing field required.

Must have a strong understanding of information security, system hardening, and implementing proactive measures to protect the infrastructure. Must have an extensive working knowledge in the configuration and maintenance of server infrastructure and related operating systems or infrastructure applications, which may include Windows, Unix, Linux, VMware, EPIC and Citrix. Must have good interpersonal skills to provide the appropriate support to a variety of stakeholders.

• Provision, install, configure, operate, and maintain Epic's infrastructure on virtualized machines (Citrix Xen Server, VMWare, etc.).
• Analyze, troubleshoot, and resolve performance issues.
• Work with internal support teams, help desk, and outside vendors to resolve tickets and implement new/upgraded systems.
• Research, analyze, and make recommendations for system improvements.
• Diagnose, resolve, and document system problems.
• Develop and execute integration test plans and quality assurance measures.
• Ensure that system hardware, operating systems, software systems, and associated SOPs meet organizational requirements.
• Provide training and support as required.

• Associate's Degree in a computer-related field (required). Bachelor's Degree preferred.
• Three years of technical experience working with computer infrastructure in either on-premise or cloud-based administration.
• Strong understanding of information security, system hardening, proactive infrastructure protection.
• Extensive working knowledge of server infrastructure and related operating systems or infrastructure applications (Windows, Unix, Linux, VMware, EPIC, Citrix).
• Good interpersonal skills to provide appropriate support to stakeholders.

• Health insurance, dental insurance, vision insurance, life insurance.
• 401(k) retirement plan.
• Work/life balance benefits.
• Generous time off package.

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. For more information about Total Rewards, visit

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call or send an email to talent.

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0243123

Job Function: Information Technology

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industries: Hospitals and Health Care