IT Support Desk Technician - Fargo, ND; On Site

IT Support Desk Technician - Fargo, ND (On Site)

⭐ IT Support Desk Technician Opportunity ⭐

Med Bridge Healthcare LLC is seeking an experienced IT Support Desk Technician to support our Fargo, ND operations and partner sites. This role is ideal for a customer-focused IT professional who enjoys hands‑on support, troubleshooting, and working closely with internal teams in a healthcare environment.

What we offer:

• Medical, dental, and vision insurance
• Generous PTO and paid holidays
• 401(k) with employer match
• Company paid life insurance
• Employee assistance program
• Stable weekday schedule with no nights or weekends
• Hybrid work model after initial onboarding period
• Opportunities to grow within a national healthcare organization

What you’ll do:

• Provide IT support to employees both remotely and on site
• Troubleshoot hardware, software, network, and system issues
• Configure, maintain, and support Windows systems and Microsoft 365 applications
• Document issues, solutions, and system updates accurately
• Maintain inventory and asset tracking for IT equipment
• Install, upgrade, and maintain equipment at labs and partner sites
• Coordinate lab changes and relocations with leadership and site managers
• Train employees on new equipment and software upgrades
• Collaborate with sleep labs on network and system functionality
• Communicate proactively with managers regarding site needs and improvements

What we’re looking for:

• Minimum two to three years of experience in IT support or help desk roles
• Strong customer service and communication skills
• Proficiency with Windows OS, Microsoft Office, and Microsoft 365 services
• Experience troubleshooting hardware, software, and web‑based applications
• Working knowledge of networking, security, and database systems
• Ability to multitask, prioritize, and resolve issues efficiently
• Strong attention to detail and documentation skills
• Certifications in IT, networking, or security preferred but not required
• Collaborative team‑oriented mindset with a willingness to learn

Schedule: Monday through Friday, 8:00 AM to 5:00 PM

About Med Bridge: Med Bridge Healthcare is a national leader in sleep medicine, partnering with hospitals and physician practices to provide integrated sleep diagnostic and therapy services. Our IT team plays a critical role in supporting patient care across the organization.

Statement of policy: Med Bridge is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as an individual with a disability.

Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at  or TTY 711 (Relay).

This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.