Quality Manager

About UsAt CNH, we're driven by a clear purpose: we serve and advance the people who feed and build a growing world.

As a global leader in agriculture and construction, we create the equipment, technology, and solutions that help our customers work more productively and sustainably. Our success starts with our people, and we foster a collaborative culture where innovation thrives and every employee has the opportunity to grow.

Grow a Career. Build a Future.

If you're ready to make an impact and build a career with purpose, there's a place for you  Purpose The Site Quality Leader is responsible for establishing and driving a culture of quality excellence across the Fargo manufacturing site. This role provides strategic leadership to improve product quality, customer satisfaction, operational performance, and business results by aligning quality initiatives across Product Design, Manufacturing Operations, Process Engineering, and Customer Service.

As a member of the site leadership team, the Site Quality Leader champions continuous improvement, root cause problem-solving, advanced quality planning, and quality management systems to ensure products consistently meet or exceed customer expectations. This position plays a critical role in developing organizational quality capabilities, implementing standardized quality practices, and advancing CNH's commitment to building products right the first time.

Key Responsibilities Strategic Quality Leadership Partner with site leadership to establish and execute ambitious quality objectives for both new and existing products.

Develop and maintain a site-wide quality strategy aligned with CNH Product and Service Quality goals.

Foster a customer-focused culture that prioritizes defect prevention, continuous improvement, and operational excellence.

Quality Systems & Continuous Improvement Lead the implementation and sustainment of effective Quality Daily Management Systems within the CNH Business System (CBS+).Drive structured root cause problem-solving methodologies to eliminate recurring quality issues.

Lead Quality Lab and Compass Room activities focused on identifying systemic issues and implementing permanent corrective actions.

Facilitate monthly operating reviews to evaluate quality performance, resource allocation, and improvement progress.

Quality Assurance & Process Control Oversee development and deployment of robust quality control systems, including:

Measurement Systems Analysis (MSA)
Calibration programs

Compliance and systems auditing

Process control plans

Inspection, testing, and containment processes

Ensure process validation activities are completed effectively for new products, processes, and services.

Support implementation of mistake-proofing technologies, visual management tools, and defect prevention strategies.

Advanced Quality Planning Collaborate with Global Product Quality teams to accelerate quality improvements through:

Failure Mode and Effects Analysis (DFMEA/PFMEA)
Control Plan development and management

Design Standards and Design Control Plans Design for Manufacturability, Reliability, Serviceability, and Cost Ensure quality risks are proactively identified, assessed, and mitigated throughout the product lifecycle.

Organizational Capability Development Evaluate quality engineering and technical skill gaps and implement development plans to strengthen organizational capability.

Promote adoption of regional and global quality best practices and standard work.

Mentor quality engineers, technicians, and cross-functional teams to build sustainable quality competencies.

Cross-Functional Collaboration Operate as a collaborative business leader working across Product Development, Manufacturing Engineering, Operations, Supply Chain, and Customer…