Branch Sales Specialist - Fargo, ND

Work Location Type

On‑site in branch location. The role supports in‑person customer interactions and warehouse tasks.

326733

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, we keep the world working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award‑winning culture, the company had 2024 revenue of $17.2 billion across its two business models.

In the High‑Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,  offers customers access to more than 14 million products, and  offers more than 24 million products.

This position is hourly. The anticipated base pay compensation range for this role is $19.42 to $25.25 per hour.

• Medical, dental, vision, and life insurance coverage starts on day one of employment.
• Access to up to 50% of your paycheck based on hours worked before payday.
• 18 paid time off (PTO) days annually for full‑time employees and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, parental leave and other benefits.
• Safety shoes provided (where applicable).

Branch Sales Specialists provide solutions and easily connect with walk‑in customers and help other team members do the same. The objective is to maximize sales opportunities, create customer loyalty and exceed customer expectations by using guidance, advanced knowledge and winning attitude. Branch Sales Specialists are responsible for a variety of branch processes that are important to the branch’s operation and overall effectiveness and will shift focus to perform a variety of warehouse tasks and report to Branch Manager.

• Use inclusive behaviors and multi‑tasking/prioritization to serve as subject matter expert for branch team members.
• Use advanced skills to maximize sales opportunities, take ownership and lead by example with all showroom sales promotions and product specials, and exceed customer expectations.
• Oversee the entire customer experience. This includes appropriate product selection, accurate order entry and maintenance, safely picking product and safely loading customer vehicle.
• Learn and easily navigate through several computer applications for customer‑facing and warehouse activities.
• Perform actions consistent with branch sales focus to maximize sales opportunities and encourage customer loyalty.

• High School Diploma or equivalent.
• 1+ years of experience in related field.
• Lift up to 50 pounds unassisted and heavier loads with assistance.
• Adapt communication and style to differing audiences whether it is different personality types, other team members, in writing/email, over phone or in person.
• Operate powered industrial equipment.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.