Field Service Technician

Who We Are

Over the last 80+ years the General Parts Group has grown to become one of the largest Food service Equipment Support companies in the US. Our award-winning service department currently supports a field service force of over 200 technicians, providing service in 26 states throughout the USA.

General Parts Service Technicians are encouraged to pursue CFESA training certifications, and many hold a ‘Master Certification’ designation, the highest level of achievement. Our team provides service, repair, and maintenance for cooking, refrigeration, beverage, HVAC and ware washing equipment. We stand ready to meet the ever-changing needs of our customers.

While we are customer driven, we are also employee oriented. Our high employee retention rate and continuous investment in training ensures that we respond to our customers’ needs with the most qualified and professional people in the industry.

The Field Service Technician is responsible for traveling to restaurant locations to diagnose, repair, and maintain commercial kitchen equipment—including hot-side appliances, refrigeration units, and light HVAC systems. This role requires operating a company vehicle safely, delivering prompt and reliable service, and ensuring minimal downtime for restaurant operations. The technician must provide exceptional customer support, communicate clearly with kitchen and management staff, and work independently with little supervision.

We value your hard work and are proud of our competitive pay for performance philosophy. The hourly rate ranges from $35-$50 hourly, depending on experience.

Up to $3,000 sign‑on bonus for experienced candidates.

• Must be at least 18 years of age
• Minimum 1 year of commercial kitchen, refrigeration, or HVAC experience preferred
• Completion of a satisfactory background check and drug screen
• Valid Driver’s License and Driving Record that meets our safety standards
• EPA Certification Required for Refrigeration Techs
• Proficiency in Microsoft Outlook
• Proficiency with iPad use and familiarity

• Competitive Compensation
• Comprehensive Health Coverage
• 401(k) Plan with Company Match
• Healthy Work & Life Balance
• CFESA Certification & Ongoing Training for Your Future
• Company Service Vehicle, Tools, Apple Tablet, Cellphone, Uniforms, and Paid Laundry
• Extra earning potential with overtime (Saturday) & double-time (Sunday & Holidays)
• Take part in our Town Shares Program – Share in our company’s success!

General Parts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.