TV Harm Reduction Advocate; PRN Job Fargo area,North Dakota USA,Social Work

Position: TV Harm Reduction Advocate (PRN)

The Harm Reduction Advocate provides and enhances safe emergency shelter, drop-in services, and intoxication and withdrawal management (WMU). The advocate meets the immediate needs of homeless persons that cannot access other shelter options in the community as well as the needs of the WMU clients. As a direct contact for the guests and clients, the advocate provides a safe and respectful environment while conducting guest intakes, assisting guests with housing, helping make referrals to other agencies and services, and performing a variety of tasks during hours of shelter operation.

Scope of Responsibility
:
The Harm Reduction Advocate is responsible for shelter and WMU safety, security, and services to guests and clients when on duty. The shelter serves approximately 35 persons at any one time and assists others who are referred to other agencies. The WMU has the capacity to serve up to 14 clients at any one time. This position includes day, evening, overnight, and weekend shifts and works floating shifts as needed based on shelter and WMU needs.

Advocates are considered essential staff as defined by shelter and detox center policy.
Essential Duties and Responsibilities
:

Communicates courteously and professionally and maintains working relationships with others in carrying out job functions

Frequently interacts with others in the work unit, the public, vendors or across departments to exchange detailed and/or technical information.

Interaction with the public, vendors/ community partners or across departments occasionally includes negotiations involving convincing the other party to do something to achieve a basic work related objective

Responds to Public Health Emergencies.

Has a working knowledge of the National Incident Management System for emergency preparedness and has completed the courses required for their job;

Fulfills roles within the Department's Emergency Operations Plan as determined by Emergency Preparedness and Management staff;

During an actual emergency, is accessible 24/7 with an established family contingency plan in place.

Performs all job duties in compliance with safety guidelines and with an ongoing awareness of safety practices.

Knows and follows department and city rules as well as sound work and safety practices in order to accomplish the job objectives and avoid injury or loss.

When potentially unsafe conditions are observed makes efforts to avoid or correct them if they are controllable and draws them to the attention of the responsible supervisor or safety representative in a timely manner.

Wears proper protective equipment when policy requires or conditions indicate a need exists and utilizes proper body mechanics and ergonomics while performing work;

Maintains a safe and supervised shelter and WMU environment; facilitates the efficient and effective operation of the shelter and WMU on a day-to-day basis.

Coordinates shelter guest and WMU client check-in process including bed assignments, bag and property checks, breathalyzer checks, and assessments for safety;

Completes the intake process with new shelter guests and WMU clients and ensures all needed information has been obtained;

Provides intake, assessment and monitoring per shelter and WMU policy.

Provides shelter guests or WMU clients with essentials such as food, fluids, toiletries, etc.

Assures access to emergency services for guests and clients as necessary;

Completes all paperwork, maintain and update shelter guest and WMU client files, and clearly communicate with other shelter and WMU staff through written and verbal reports;

Completes and maintains necessary records, maintaining confidentiality and complying with regulations regarding client confidentiality.

Utilizes the employee communication log to summarize relevant events of each shift;

Reads the employee communication log before beginning shift duties;

Communicates, complies with, and enforces all shelter and WMU rules, policies, and procedures;

Focus on building relationships with shelter guests and WMU clients; this includes but is not limited to meeting basic needs, identifying additional needs based on their current situation, being available to answer questions, and assisting with problem solving, while demonstrating empathy and acceptance;

Utilizes strategies consistent with industry models such as the Harm Reduction model when working with shelter guests; effectively manages crisis and conflict situations;

Greets volunteers and offer support for their efforts, supervision, and assistance as needed;

Completes required training and developmental activities, including continuous learning about issues regarding homelessness substance use and behavioral health as well as the availability of social support systems.

Provides community based services (i.e. social services, homes health, etc.) with adequate resources and space to meet with shelter guest or WMU client. Promotes drop-in services as scheduled.

Provides veteran's drop-in services as outlined per contract with Veteran's…


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