Director of Operations

The Operations Director oversees the overall operation of a cannabis business. Including but not limited to the dispensary, cultivation, processing, and sales. This leadership role ensures that the business runs smoothly, profitably, and in compliance with all relevant regulations.

• Overseeing daily operations, including staffing, scheduling, inventory control and customer service
• Developing and implementing operational rules, regulations, policies and procedures to achieve company goals
• Maintaining the distribution process, ensuring it’s safe for customers and compliant with guidelines
• Maintaining facility and equipment, coordinating with vendors for maintenance and repairs
• Ensuring strict adherence to all state and local cannabis regulations, including product handling, security protocols, and sales practices

• Proven experience in retail management, preferably within the cannabis industry, 2-5+ years in supervisory or management roles.
• Microsoft Excel experienced
• Demonstrated success as a leader in a complex, fast-paced environment
• Experience with P&L responsibility
• Inventory control experience

• Strong leadership, coaching, and team-building abilities
• Excellent organizational, communication (verbal and written), and problem solving skills
• Comfortable working with scheduling, inventory system (METRC) and financial reporting
• Strong computer skills
• Ability to handle sensitive and confidential information
• Exceptional customer service skills