Employee Retention Program Coordinator

Overview

Employee Retention Program Coordinator (Hourly)

Bilingual English/Spanish preferred. Relocation assistance is available.

Note:

This description includes EEO information and standard disclosures. All content reflects current job responsibilities and requirements.

• Keep the Employee Retention Program (ERP) running smoothly by guiding new hires through onboarding and ensuring orientation training is completed accurately and on time.
• Handle ERP issues, report to leadership as needed, and provide feedback to improve retention and attendance.
• Facilitate ERP trainings and ensure compliance with company policies.
• Coordinate onboarding for new team members and ensure a positive onboarding experience.
• Monitor, implement, and complete orientation training on schedule.
• Report ERP issues to leadership if the ERP is not functioning properly at the plant.
• Provide input to help reduce turnover, increase retention, and improve attendance.
• Facilitate ERP trainings using prepared resources and materials, including but not limited to weekly trainer meetings, weekly new hire meetings, new ERP trainer onboarding, and weekly leadership meetings.
• Review attendance, turnover, and retention with the Site Manager and partner with the ERP Manager for best practices.
• Comply with company policies and procedures, using escalation when necessary.
• Other duties as assigned.

Are you an organized and proactive professional with a talent for coordinating and managing new hire experiences? Do you excel in ensuring a smooth onboarding process and overseeing orientation training programs with precision and timeliness? Are you skilled at addressing and escalating ERP functionality issues, ensuring concerns are promptly communicated to leadership? If you are focused on continuous improvement, reducing turnover, increasing retention, and positively impacting new team members’ learning experience and attendance, this role is perfect for you.

• Leader in food safety solutions for contract sanitation and chemistry in the food processing industry.
• Over 10,000 dedicated team members across North America.
• Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America.
• Over 50+ years of experience in creating long-lasting partnerships.

We protect the food supply by eliminating risks so families everywhere can eat without fear.

• Protect What Matters:
  We are in service of safety at every step, ensuring the health of everyone is central to all we do.
• Deliver On Our Promises:
  We uphold ethical standards and follow through on commitments to our teams, customers, and business.
• Win as a Team:
  We value collaboration and work with team members and customers to achieve stronger results together.
• Advance a Safer Future:
  We commit to innovative, sustainable, and cost-efficient food safety solutions.

• Medical, Dental, & Vision Insurance
• Basic Life Insurance
• Short- and Long-Term Disability
• 401k Retirement Plan
• Paid Holidays (varies by location)
• Paid Vacation
• Employee Assistance Program ("EAP")
• Training & Development Opportunities

As ERP Coordinator you must be actively present on the plant floor during sanitation processes to conduct safety inspections, monitor team member training, and ensure proper Lockout/Tagout (LOTO) procedures. You will work in a wet, hot or cold environment and may be exposed to chemicals (e.g., bleach) while wearing PPE. Shift may vary by location.

• Must be 18 years of age or older.
• Demonstrated ability to train team members.
• Good organizational skills and attention to detail.
• Good communication skills.

• Bilingual skills.
• Previous plant experience in a role such as FSS or higher.
• Proficiency with word processing, spreadsheet, and presentation software.
• External candidates should have experience in team member engagement or a similar role.

APPLY. All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel you are a good fit, apply now.

Fortrex Solutions is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, veteran status, age, disability, or any other protected status, in accordance with applicable laws. If an accommodation is required, please notify the site manager or Corporate HR.