Retail Associate Manager FARIBAULT | Ave N

Position: Retail Associate Manager FARIBAULT | Central Ave N

Join to apply for the Retail Associate Manager FARIBAULT | Central Ave N role at Arch Telecom

We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver solutions and service our customers demand! Do you think you have what it takes to be an Archer? If so, keep reading!

What

you’ll do in your role

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
• Exploring individual needs and providing hands‑on demonstrations of the latest and greatest technology in-store
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep customers connected to the people and lifestyle they love
• Guide customers through their purchasing experience with thoughtful questions, informative answers and sharing expertise
• Assist Retail Store Manager in daily operations and coaching

Become proficient in the use of digital tools

• Show how our ever‑expanding coverage stacks up in customers’ neighborhoods, providing them with a lightning fast LTE network
• Explain how plans and services let customers live unlimited, feel the love, stay connected and go further
• Demonstrate how we’re redefining wireless, from device and account inspection to review and troubleshooting

Build relationships with and partner with employees across channels

• Collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment
• Successfully identify and handoff small business leads
• Develop strong peer relationships where everyone is accountable for the company’s success
• Have a good time while providing first‑class customer experience

The Ideal Candidate Will Bring

• Leadership
• Competitive drive and confidence to succeed in a fast‑paced sales environment
• Willingness to lead your team, sharing best practices while serving customers and resolving issues
• Effectiveness with operational, financial and performance management
• Amazing communication skills, to your team and customers
• Prior wireless sales experience

What’s in it for you

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay
• Bonus earnings
• Automatic raises when reaching attainable milestones
• Exciting opportunities for career advancement
• A culture of care & excellence
• Health benefits for full‑time employees

What ‘must haves’ do you need

• Be at least 18 years of age
• High school degree or GED
• Ability to stand for long periods of time
• Ability to lift objects weighing up to 25 lbs
• Reliable transportation
• Full time (40 hours)

Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team.

YOU BE YOU!

Apply Now:

Inquiries:

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Sales and Business Development

Industries:
Retail

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