Job Description & How to Apply Below
Capabilities, Experience & Qualification Requirements
Demonstrated ability to lead & innovate in instructional design and learning strategy, preferably in the Banking/Fraud Sector.
Learning needs analysis, design and development of sophisticated learning programs, evaluation of success against strategic business metrics and goals.
Strong communication skills with the ability to engage, build relationships and influence stakeholders from executives through to entry-level colleagues.
Expertise in application of regulatory and accessibility standards (such as WCAG) in learning design and implementation.
Deep understanding and application of relevant Andragogy theory in a corporate learning environment.
Proven application of ADDIE methodology end-to-end to successfully drive key measures of success
Experience
3+years working in an instructional design or capability role for a large, complex organisation
Involvement in defining processes and governance for managing performance support repositories
Familiarity with change management and project management practices and activities
Experience in customer-facing roles with demonstrated customer centricity
Key Accountabilities
Instructional design for customised learning solutions across multiple role types
Consultation on design and implementation of learning strategy
Collaborate with change initiators, business stakeholders, projects and capability teams
Implement sustainable performance support and knowledge management practices
Management of governance processes for instructional material & learning practice
Support uplift of learning & training capability for training consultants including establishing and running an ongoing Community of Practice
Qualification Requirements
Tertiary qualifications are not essential but any qualification and experience in Banking and Finance in line with the demands of the role are viewed beneficially.
Formal learning or qualification in instructional technology, design or corporate training is preferred.
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