Training Academy Counselor & Admin

(AISATS) Training Academy Counselor & Admin

JOB PURPOSE & SPECIFIC RESPONSIBILITIES

To support the Training Academy in Delhi conducting seminars and providing effective counseling to trainees, managing administrative operations, promoting academy courses, and ensuring smooth coordination of training programs and resources

Counseling & Trainee Support
Provide personalized guidance to trainees on career development, training pathways, and personal challenges.
Use strong counseling and convincing skills to motivate trainees and help them overcome barriers to learning.
Conduct orientation sessions and one-on-one counseling as needed.
Monitor trainee progress and maintain confidential records of counseling sessions.
Act as a liaison between trainees and trainers to resolve concerns or feedback.

Administrative Management
Coordinate scheduling of training sessions, trainers, and venues.
Maintain accurate records of attendance, assessments, certifications, and feedback.
Liaison with HR for Onboarding formalities and Documentation
Manage inventory of training materials, stationery, and equipment.
Handle documentation, filing, and reporting related to training activities.

Course Promotion & Marketing
Promote academy courses through digital and offline channels to attract new trainees.
Assist in designing marketing materials, brochures, and social media content.
Engage with potential trainees and corporate clients to explain course benefits and offerings.
Track inquiries and conversions and provide regular reports on marketing effectiveness.
Conduct seminars, workshops, and promotional events at different locations to increase awareness and enrollment for academy programs.

Compliance & Quality Assurance
Ensure adherence to Regulatory Standards, training standards, policies, and procedures.
Support audits and inspections by maintaining up-to-date documentation.
Assist in implementing improvements based on feedback and evaluations.

Educational Qualification
Bachelor’s degree in any stream preferrable in Education, HR, Marketing, or related field.
4–6 years of experience in counseling, training coordination, administration, or marketing.

Relevant Experience
Experience in aviation, hospitality, or service industry training.
Familiarity with LMS (Learning Management Systems).

Personal Characteristics & Behavior's
Strong interpersonal, counseling, and convincing skills.
Proficiency in MS Office and basic data management tools.
Fluency in English and local language(s).
Exposure to course marketing, outreach activities, and trainee engagement strategies.