Job Description & How to Apply Below
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector.
Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.
Job Summary:
We are seeking a strategic and forward-thinking Technology Solution Architect to drive retail solution architecture, technology rationalization, modernization, and innovation across our retail business. This role requires a deep understanding of retail operations, SAP S/4
HANA, eCommerce and omnichannel architecture, enterprise integrations, cloud technologies, and emerging technologies including AI-driven automation.
As a key leader reporting to the CTO, you will define end-to-end solution architecture and technology roadmaps across ERP, eCommerce, POS, OMS, CRM/loyalty, merchandising, inventory and supply chain platforms , rationalize legacy systems, evaluate new investments, and mitigate risks while ensuring alignment with business objectives. You will act as a trusted advisor, translating complex technical concepts into actionable strategies for executive stakeholders.
Key Responsibilities:
Retail & Enterprise Solution Architecture
Define end-to-end solution architecture across SAP S/4
HANA, eCommerce, POS, OMS, CRM/loyalty, merchandising, pricing, inventory, and supply chain platforms .
Architect scalable omnichannel solutions connecting physical stores, digital commerce, customer, inventory, order management and fulfilment platforms.
Define integration architecture across SAP, eCommerce and enterprise platforms using APIs, events, middleware and modern integration patterns .
Translate complex retail business requirements into scalable solution designs and target-state architecture.
Establish architectural standards and guardrails across major retail transformation and technology initiatives.
AI & Automation Leadership
Identify and architect AI/ML-driven solutions that enhance retail operations, including predictive analytics, personalized recommendations, demand forecasting, dynamic pricing, customer service and intelligent automation.
Define automation strategies using RPA, intelligent workflows and process automation to optimize retail operations across supply chain, inventory, stores and corporate functions.
Evaluate opportunities for Generative AI and emerging technologies and determine their practical application within the broader retail technology architecture.
Ensure AI and automation solutions integrate effectively with existing SAP, eCommerce, data and enterprise platforms.
Technology Portfolio Rationalization & Roadmaps
Conduct current-state assessments of the retail technology landscape across SAP/ERP, eCommerce, POS, OMS, CRM, loyalty, merchandising, supply chain and data platforms and define modernization paths.
Develop 3–5 year technology and target-state architecture roadmaps aligned with business growth, customer experience and operational priorities.
Identify opportunities to simplify and consolidate the application landscape, reduce duplication and improve integration across retail platforms.
Lead legacy system sun setting, cloud migration, platform modernization and consolidation initiatives to reduce complexity and improve scalability.
Ensure architecture decisions support omnichannel growth, scalability, resilience and future business requirements.
Investment Strategy & Business Case Development
Clearly articulate a point of view on new technology investments, including SAP capabilities, composable commerce, cloud platforms, AI and emerging retail technologies.
Build ROI-driven business cases for technology initiatives, partnering with Finance, Product and Business teams.
Evaluate build-vs-buy-vs-partner decisions for retail solutions.
Assess technology vendors and platforms against business requirements, architectural fit, scalability, integration capability, total cost of ownership and long-term technology strategy.
Risk Management & Governance
Proactively identify technical, security, and compliance risks in retail systems (PCI, GDPR, AI ethics).
Define architectural guardrails to ensure scalability, resilience, and regulatory adherence.
Establish vendor risk assessment frameworks for third-party AI/automation tools.
Job Requirement:
Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
16+ years of technology experience , with significant experience in Solution Architecture or Enterprise…
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