Senior Manager​/AVP - Analytics and Insights

Position: Senior Manager / AVP - Analytics and Insights
About the Company
EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance.
EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.
EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes.
Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization.

Please visit  for more information about EXL Analytics.

About the Role
End-to-End Engagement Leadership - Lead insight generation engagements with full accountability for delivery, ensuring high-quality, business-relevant outputs aligned to client objectives.

Responsibilities
Problem Structuring & Analytical Design - Structure ambiguous business problems into clear analytical frameworks; translate client needs into testable hypotheses and define robust analysis plans based on data availability and timelines.
Insight Generation & Storyboarding - Drive advanced analytics and synthesize outputs into compelling, actionable insights; build executive-ready storyboards and narratives to enable decision-making.
Client Advisory & Strategic Collaboration - Engage with senior client stakeholders to contextualize insights, influence strategic decisions, and ensure recommendations are actionable and value-driven.
Client Engagement & Governance - Facilitate working sessions, lead recurring status meetings, and manage stakeholder communication to ensure transparency, alignment, and delivery confidence.
Relationship Management & Account Growth - Build trusted advisor relationships with clients; proactively identify expansion opportunities and contribute to account growth within existing engagements.
Cross-Geo Delivery Leadership - Lead distributed teams across onshore-offshore model, ensuring seamless collaboration, effective communication, and timezone-aligned execution.
Project & Team Management - Oversee day-to-day delivery operations, manage team performance, and act as the functional/domain SME to ensure deliverables meet client expectations.
Quality Assurance & Governance - Provide rigorous quality oversight on all analytical outputs, reports, and presentations before client delivery.
Customer & Market Insight Analysis - Analyze customer behavior, pain points, segmentation, growth levers, and value propositions to identify opportunities for business impact.
Data Analysis & Technical Execution - Perform advanced data extraction and analysis using SQL/Snowflake/SAS; ensure data integrity and robustness in analytical outputs.
Visualization & Reporting - Design and deliver intuitive…