More jobs:
Office Manager
Job in
Farmers Branch, Dallas County, Texas, USA
Listed on 2026-10-21
Listing for:
OpActive
Full Time
position Listed on 2026-10-21
Job specializations:
-
Administrative/Clerical
Administrative Management -
Management
Administrative Management
Job Description & How to Apply Below
A local HVAC contractor in Dallas is Hiring an Office Manager
Pay: $64,000 - $74,000 salary, depending on experience + bonuses
Work Schedule:
Monday to Friday | 8:00am to 5:00pm | occasional overtime
We are looking for an Office Manager with a positive attitude who is dependable, detailed, and a team player. This position is the first point of contact with our customers and provides primary support and direction to our office team CSR's, Dispatcher, and our clients.
Benefits:- Medical Insurance 75% paid by employer
- Dental insurance
- Vision insurance
- 401K
- 6 Paid holidays
- Paid vacation
- 3 Sick days
- Positive attitude
- Service Titan Navigator Certification
Job Duties
- Manage the CSR's and Service Dispatcher
- Ensure highest level of internal customer service
- Work with warehouse to ensure proper stocking of materials
- Ensuring booking and service contract sales goals are being met
- Weekly KPI reports:
Ensuring data is current and correct - Maintenance and upkeep of customer records
- Create monthly newsletter
- Updated / Maintain Social Media
- Maintenance and upkeep of lead generation sights
- Angie's List, Home Advisor etc.
- Assist owner with business planning, social media and marketing initiatives
- Answering incoming calls
- Resolve customer complaints and billing issues
- Billing:
Verifying prior days jobs are correctly priced and then batched - Accounts Receivable:
Weekly management of collections - Maintain and coordinate office supply Inventory
- Other duties as assigned
- 3 to 5 Years office management experience in the service industry, call center, or similar industry
- Knowledge of HVAC industry is recommended but not required
- Quick Books experience
- Experience supervising, training and motivating colleagues
- Advanced Computer skills:
Word & Excel - Service Titan software experience a plus
- Billing experience
- Accounts Receivable
- Strong data entry skills
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Dispatching experience desired
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