Investor Reporting Coordinator

Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers — they’re homeowners.

Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up.

Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for an Investor Reporting Analyst to join our team!

Reporting to the AVP, Investor Reporting, this position is responsible for supporting the Investor Reporting team by creating monthly investor reports, generating and distributing internal non-standard data utilized in the reporting process, and assisting with special projects. Additionally, this position manages daily and monthly operational processes, including ensuring the timely creation and reconciliation of data sets, departmental reporting, and various additional tasks as assigned.

• Bachelor’s degree in Business or related field (or equivalent combination of years of experience with High School diploma/GED) required
• 1+ years' experience in Investor Reporting or Financial Reporting
• Prior experience in the Mortgage industry preferred
• Direct experience or familiarity with financial services preferred
• Black Knight MSP experience preferred
• Solid skills and experience in MS Word, Excel to compile and analyze data, PowerPoint, and Outlook
• Strong verbal and written communication skills
• Strong interpersonal skills
• Strong analytical skills
• Solid decision-making abilities coupled with sound judgment
• Ability to prioritize numerous tasks and manage shifting priorities
• Client-focused with strong execution skills and results orientation
• High level of precision with attention to detail and consistency
• Flexible, open to change, and able to learn new things quickly
• Ability to work in a collaborative environment and provide guidance for working groups

• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401k Program with Employer Matching
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program
• Eligible for Hybrid Work Schedule with Remote Flex Days

• The hiring range for this position is between $19.75-$23.75 per hour
• This position is eligible for an annual discretionary bonus

Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to (Use the "Apply for this Job" box below). .