Field Service Lead — Government IT Operations; Onsite, Meade
Listed on 2026-11-04
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IT/Tech
IT Project Manager, IT Support, IT Specialist
Empower AI is seeking a Field Service Lead to manage Tier II desktop and field support for a government IT program serving a DoW agency across multiple sites. You will supervise technicians, ensure SLA/AQL targets, and coordinate on-site coverage and critical incidents.
Based onsite in Meade, MD, with up to 10% travel, the role demands TS/SCI-eligible candidates, DoD IT security experience, and strong leadership and communication skills to drive performance and customer satisfaction.
The following opportunity is for a Field Service Lead — Government IT Operations (Onsite, Meade) with Empower AI.
This role is for the Field Service Lead — Government IT Operations (Onsite, Meade) role at Empower AI.
We are seeking a motivated Field Service Lead — Government IT Operations (Onsite, Meade) to join Empower AI in Farmers Branch, TX, United States.
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