Leasing Consultant - Mercer

Leasing Consultant – Mercer 1900

At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia.

The Leasing Consultant welcomes prospective residents to the community, coordinates tours, and responds to inquiries about leasing. The position also interacts with current residents regarding day-to-day issues and coordinates lease renewals. The Leasing Consultant serves as the central point of communication between residents, community management, and maintenance teams.

• Opportunities for career growth
• Total rewards benefits package
• Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time
• Customized training programs
• Associate referral bonus plan
• Diverse, equitable, and inclusive work environment
• A culture that empowers you to make a difference

• Serve as the welcoming first point of contact for all residents, prospects, and visitors to the community
• Effectively lease apartments and sell property’s products and services in accordance with budget
• Ensure Fair Housing Standards in all matters when working with prospects and residents
• Follow up on leasing traffic entries and monitor traffic trends
• Maintain thorough product knowledge of property and that of major competition
• Assist with marketing activities to position Bell communities as communities of choice
• Coordinate the resident application review in accordance with Bell guidelines
• Complete lease packets and files for each resident to include the lease, all addendums and other forms
• Maintain regular attendance and punctuality
• Ensure proper documentation
• Follow up with residents throughout the lease
• Respond to resident inquiries, complaints, or issues and provide timely follow up

• Understanding of and alignment with Bell Core Values
• High School diploma or GED
• 1+ years’ customer service experience; hospitality or apartment leasing role
• Must demonstrate support of BAL strategic drivers
• Must demonstrate ability to provide exceptional customer service
• Must be able to work on a team or in a team environment
• Must present a professional image
• Must be resourceful and well-organized
• Ability to successfully work on a team
• Excellent oral and written communication skills
• Strong working knowledge of MS Office Suite
• Exceptional customer service skills and a professional image
• Good decision-making skills and knowledge on how businesses work

• Walking, bending, reaching, climbing, and lifting to 30 lbs.
• Ability to work with mechanical and electrical equipment, as well as hazardous materials
• Must be comfortable with heights and moving heavy objects

Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.