Family Advocate

Family Advocate

Join to apply for the Family Advocate role at The Center for Children & Families.

As a family advocate with The Center for Children and Families, you will be an integral part of brokering hope for families in Union Parish. You’ll meet with families in their homes or in the community to assess their physical, behavioral health, social or recreational, and educational needs. As the go‑to advocate for these families, you’ll work creatively and resourcefully to connect them to resources that will best meet the needs they’ve shared.

You’ll foster relationships with your team and our community partners as a key part of the network that serves Union Parish. The work you’ll do will be critical in helping families stabilize and work toward a more independent future.

• Base pay: $34,000.00/yr - $38,000.00/yr
• Actual pay will be based on your skills and experience.

• Bachelor’s degree in a social service‑related field (preferred) or equivalent combination of education and experience
• Excellent communication skills, including collaboration, negotiation, and persuasion
• Ability to work cooperatively with different types of personalities; maintain organizational skills; prioritize multiple tasks and remain flexible in a dynamic work environment; and create new partnerships in the community
• Knowledge and understanding of available community resources; issues and dynamics within families in crisis; and word processing programs, email, and the internet

• Coordinate services for clients, including housing, health, psychotherapy, education, and life skills
• Regularly meet with clients and/or their families at home, school, or in the community
• Provide training to clients and community partners regarding the program and relevant topics
• Maintain awareness and sensitivity to the service population’s cultural and socioeconomic characteristics and integrate this into client care

• Develop and foster partnerships with key stakeholders and community resources for clients’ best interests
• Facilitate group interactions with clients and community partners
• Work collaboratively with therapists, program staff, schools, churches, law enforcement, and community partners
• Maintain communication with community partners, agencies, and resource providers
• Help maintain and update a community resource manual to serve as a listing for program staff

• Receive necessary information regarding referral of new clients to the program
• Initiate first contact with families and conduct in‑home assessment interviews
• Organize and maintain client records via electronic health record system
• Gather and report data for outcomes reporting and program evaluation
• Maintain contact with entire caseload, per program requirements
• Participate in monthly peer file review

• Communicate regularly with Team Lead regarding updates and changes in client progress
• Participate in weekly supervision
• Complete time cards weekly
• Complete all necessary training
• Work community events for Public Relations (may require some weekends or evenings)
• Demonstrate acceptable level of commitment to the core values and mission statement of Brokers of Hope and The Center for Children and Families

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in a business office setting. Tasks require a variety of physical activities, not generally involving muscular strain, such as walking, standing, stooping, sitting, reaching, and light lifting.

Regular and consistent in‑person interaction and continuous talking, hearing, and seeing are required in the normal course of performing the job. Common eye, hand, and finger dexterity are required to perform some essential functions. Mental application utilizes memory for details, verbal…