Office Support Specialist

Join to apply for the Office Support Specialist role at Route One
. The purpose of this position is to assist the Route One team with facilities and administrative support as well as support the CEO and other company executives as needed.

• Greet visitors and direct them to the appropriate office/personnel.
• Order and support lunch requests on a weekly basis based on leadership requests for meetings, company events etc. This may include lunch setup and cleanup as needed.
• Act as first point of contact with customers and vendors providing a strong customer‑service image for the company.
• Provide professional and administrative support in all areas for the executives, including scheduling meetings for the CEO and other executives.
• Schedule travel (airfare, hotel, and car rental) for the CEO and other officers.
• Review and, if necessary, approve all non‑executive travel to confirm that company guidelines are followed.
• Register events for the CEO and other officers.
• Assist the HR department with recognition awards and employee gift ordering.
• Maintain confidential files in line with company policies and government regulations.
• Assist the Accounting team with processing accounts payable checks, certified mailings, bank deposits and other related transactions.
• Conduct clerical duties, including filing, answering phone calls, preparing documents, etc.
• Manage badge issuance for new and existing employees.
• Maintain a clean and safe atmosphere around offices.
• Communicate company‑wide messages concerning office‐related announcements, events, and office etiquette.
• Work with the security team to audit and maintain Route One facilities and related policies and procedures.
• Respond to maintenance requests and act as the point of contact for office inquiries.
• Order office and shipping supplies as needed.
• Collect, sort, and distribute mail.
• Assist with scheduling, booking, and planning company events and meetings.
• Assist in preparation and onboarding of new hires, including equipment distribution, I‑9 support, badge management, and conducting tours.
• Assist in ad‑hoc projects as needed.
• Maintain safety, security, and privacy standards throughout all areas of responsibility.

• Basic knowledge of facilities maintenance principles, procedures, and best practices.
• Experience in event planning a plus.
• Experience working with a diverse workforce a plus.
• Prior administrative experience in a corporate setting a plus.

• Proficient in Microsoft Office products, including but not limited to:
  Word, PowerPoint, Excel, Outlook, and Visio.

• Ability to communicate information and ideas, both orally and in writing.
• Self‑starter with excellent communication skills and an upbeat attitude.
• Ability to work in a team environment.
• Ability to exercise sound judgment and develop creative solutions.
• Organized and able to manage time/projects with a strong attention to detail.
• Ability to work with all levels of staff and management.
• Excellent writing skills.
• Exceptional time management; able to prioritize tasks to optimize productivity.

• High school diploma or a Bachelor's degree in business, administration, or a related field.
• Ability to lift and transport materials around the office up to 15 pounds as needed (e.g., cases of water, package deliveries, new‑hire equipment, etc.).
• 1–2 years’ experience in an office setting a plus.

Entry level

Full‑time

Information Technology

IT Services and IT Consulting