Account Manager

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MAT Holdings is a global leader in suspension products for the automotive aftermarket. With more than 14,000 employees across 12 countries and over 40 locations worldwide, the company operates 40+ factories and a 2.1‑million‑sq‑ft U.S. distribution and manufacturing footprint. Headquarters are in Long Grove, IL, and the company’s subsidiaries include the established Gabriel North America, which designs, manufactures, and distributes suspension products for automotive and specialty vehicles.

Benefits

• Medical, dental, vision, and disability insurance after 60 days of employment
• Paid Time Off (PTO), including paid vacation, sick days, and paid holidays
• 401(k) Retirement Plan with company match
• Career Advancement Program, training and development
• Wellness Programs, including fitness reimbursements and mental health support
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• Voluntary Life / AD&D, Employer Provided Life/AD&D

Job Description

The primary contact for Heavy Duty (HD) Original Equipment Manufacturer (OEM) and Service Operations accounts, responsible for maintaining high customer satisfaction and increasing unit volume at the customer level. This role interacts with Marketing, Pricing, Purchasing, Materials Planning, Engineering, and Sales across all organizational levels.

• Serve as the primary contact in an HD OEM customer environment, requiring knowledge across engineering, pricing, purchasing, materials planning, marketing, and warranty for suspension systems.
• Act as a customer advocate to ensure timely execution of actions and communicate results to internal and external teams.
• Develop strategies to increase sales, targeting discretionary purchases and new markets for OEM and service channels.
• Analyze competitor strengths and weaknesses and communicate findings to marketing and sales groups.
• Access and share all relevant customer suspension system programs and promotions with applicable teams.
• Represent the company in production discussions to minimize miscommunication and maximize coordination.
• Lead efforts within OEMs to gather sales data that measures the effectiveness of the sales organization.
• Maintain and update files for designated accounts.
• Gather and analyze competitive information to assess relative positioning for subsequent actions.
• Provide consultative resources to OEM service marketing/sales teams by developing tailored marketing programs and promotions.
• Consult customers on aftermarket strategies leveraging Gabriel’s experience.

• High energy and positive attitude.
• Hunter mentality, driven to achieve sales growth objectives.
• Committed to customers—meeting commitments, seeking feedback, and focusing on adding value.
• Strong written and presentation skills for formal audiences.
• Develops relationships with key people at all levels.
• Effective meeting planning and time management.
• Includes necessary people and teams across boundaries in planning and executing goals.
• Delivers on commitments with consistency between words and actions.
• Highly organized, results‑driven, and detail‑oriented.
• Extremely self‑motivated.

• Bachelor’s degree in business, marketing, engineering, or related field.
• Experience working with major HD OEM organizations such as Navistar, Hendrickson, SAF Holland, etc.
• Experience with OEM and aftermarket customers.
• 1–3 years of experience in heavy‑duty products (preferably).
• Effective negotiation skills.
• Proven organizational abilities to interact, develop, maintain, and follow through on responsibilities.
• Strong product and technical knowledge.
• Proficiency with SAP, SharePoint, and Microsoft Office applications (Word, Excel, PowerPoint).

All your information will be kept confidential according to EEO guidelines. This is a full‑time, direct‑hire position.

• Entry level

• Full‑time

• Sales and Business Development
• Automotive