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Customer Success Mgr./ CSM Customer Service Rep Client Relationship Manager

Auto Retail CRM & Customer Success Lead

Job in Farmington Hills, Oakland County, Michigan, USA
Listing for: Lithia & Driveway
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, Client Relationship Manager
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30000 - 75000 USD Yearly USD 30000.00 75000.00 YEAR
Job Description & How to Apply Below
A leading automotive retail company is seeking a Customer Relationship Manager to oversee customer relations and enhance team performance. The ideal candidate will lead CR processes in stores, coach staff on customer communication, and ensure customer satisfaction through follow-up calls. This full-time role requires excellent time management and availability on Saturdays. Competitive salaries range from $30,000 to $75,000, depending on experience.

This position supports a positive working environment and values customer satisfaction.
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