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Travel Customer Support & Experience Specialist

Job in Farmington Hills, Oakland County, Michigan, USA
Listing for: Concentrix
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 36000 - 60000 USD Yearly USD 36000.00 60000.00 YEAR
Job Description & How to Apply Below

Concentrix Travel Customer Support Specialist in Farmington Hills, MI handles inbound inquiries via phone, email, and chat, assisting customers with bookings, itinerary changes, cancellations, refunds, and travel-related questions. Using digital tools and CRM systems, you’ll resolve issues, de‑escalate concerns, and provide accurate, timely information.

You’ll work within a collaborative, inclusive culture that values learning, feedback, and performance, with clear opportunities to build skills

We would love to welcome a new Travel Customer Support & Experience Specialist to our organisation in Farmington Hills, MI, United States.

This is a great opportunity to take on the Travel Customer Support & Experience Specialist role at Concentrix.

As a Travel Customer Support & Experience Specialist, you will play an important part at Concentrix in Farmington Hills, MI, United States.

We invite applications for the Travel Customer Support & Experience Specialist position located in Farmington Hills, MI, United States.

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