Clinical Research Assistant​/Medical Assistant

Clinical Research Assistant / Medical Assistant

Join to apply for the Clinical Research Assistant / Medical Assistant role at Alcanza Clinical Research
.

Department: Operations

Location: Quest Research Institute - Farmington Hills, MI

Alcanza is a growing multi‑site, multi‑phase clinical research company with a network of locations in MA, NH, MI, VA, SC, FL, GA, AL, MO, TX and Puerto Rico. We have established a strong presence across Phase I‑IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow.

The Research Assistant (RA) provides support to the Clinical Research Coordinators (CRCs), Site Manager, Principal and Sub Investigators, and other site staff in compliance with GCP, ICH, HIPAA, FDA Regulations and SOPs. The RA performs clinical, lab, and administrative tasks as needed for the successful operation of the clinical research site.

• Assist with the execution of assigned studies and support functions as needed.
  • Screen patients for study enrollment.
  • Conduct patient follow‑up visits.
  • Document information in source clinic charts.
  • Enter data in EDC and answer queries.
  • Obtain vital signs and ECGs.
  • Perform blood draws.
  • Perform basic lab procedures per protocol (blood specimen collection, centrifuge operation, storage and shipping of specimens, accountability of specimens, notification of courier for pick‑up).
  • Request and track medical record requests.
  • Assist the CRC with updating and maintaining logs and chart filing.
  • Schedule subjects for study visits, conduct appointment reminders, and reschedule visits if needed.
• Ensure study‑related reports and patient results are reviewed by the Research Coordinator and/or investigator in a timely manner.
• Assist the CRC and/or manager with study recruitment, patient enrollment, and tracking as needed.
• Maintain strict confidentiality of patients, employees, customers and company information at all times and adhere to HIPAA Guidelines.
• Perform all other duties as requested or assigned.

• High School diploma and 1 year of administrative / clinical experience.
• 1 year or more of clinical research or clinical experience (preferred).
• Bi‑lingual (English / Spanish) proficiency is a plus.

• Proficiency with computer applications such as Microsoft applications, email, electronic health records, web applications, and ability to type proficiently (40+ wpm).
• Strong organizational skills and attention to detail.
• Well‑developed written and verbal communication skills.
• Well‑developed interpersonal and listening skills; ability to work independently as well as with co‑workers, subjects, managers and external customers.
• Ability to handle multiple tasks and adapt to changes in workloads and priorities.
• Professional, respectful, self‑motivated, and strong work ethic.
• High degree of integrity and dependability.
• Ability to work under minimal supervision, identify problems and implement solutions.
• Ability to handle highly sensitive information confidentially and in compliance with HIPAA guidelines.

• Full‑time employees regularly scheduled to work at least 30 hours per week are benefits‑eligible, with coverage starting the first day of the month following hire.
• Medical, dental, vision, life insurance, short- and long-term disability insurance, health savings accounts, supplemental insurances, and a 401(k) plan with a safe harbor match are offered.

Seniority level: Entry level

Employment type: Full‑time

Job function: Research, Analyst, and Information Technology

Industries: Research Services