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IT Support HelpDesk/Support Technical Support

Hybrid IT Helpdesk Analyst – Incident & Support Lead

Job in Farmington Hills, Oakland County, Michigan, USA
Listing for: MDT
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 50000 USD Yearly USD 40000.00 50000.00 YEAR
Job Description & How to Apply Below
A leading IT services company is seeking a motivated Service Support Analyst to provide fast, accurate Tier I support for clients. The role involves managing client interactions, coordinating with Tier II support, and maintaining incident records. Ideal candidates will have a high school diploma, client services experience, and proficiency in troubleshooting hardware/software. This full-time position is hybrid, requiring some on-site presence, and offers $40,000 – $50,000 salary range.
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