Solutions Consultant

Travel: Required as needed for customer meetings and engagements

Salary Range: $150,000 – $175,000 Base Salary

Required: Health Care Background

The Solutions Consultant serves as a trusted advisor to customers, helping them identify, evaluate, and implement technology solutions that drive business value. This individual will work closely with customers, delivery teams, marketing, and sales to ensure customer expectations are aligned with Softura's capabilities and delivery approach.

This is a highly visible role with significant growth potential. The ideal candidate is naturally curious, passionate about technology, comfortable wearing multiple hats, and thrives in a fast-paced consulting environment.

• Build trusted relationships with customers and gain a deep understanding of their business objectives and challenges.
• Translate customer requirements into scalable, practical technology solutions.
• Serve as the bridge between customers and delivery teams to ensure successful project execution.
• Manage customer expectations regarding scope, timelines, and delivery outcomes.
• Collaborate with technical and delivery teams to develop realistic solution recommendations.
• Identify opportunities to expand existing customer relationships and uncover new business opportunities.
• Support sales and marketing initiatives by providing technical expertise and solution guidance.
• Participate in customer workshops, discovery sessions, presentations, and strategic planning discussions.
• Advocate for customer success while balancing business objectives and delivery realities.
• Stay current on emerging technologies and industry trends, particularly within healthcare and Microsoft ecosystems.

• 7+ years of experience in consulting, solution architecture, technical consulting, customer success, or a related client-facing technology role.
• Deep knowledge of Microsoft technologies and Microsoft Azure.
• Experience working within a technology services, consulting, or systems integration environment.
• Experience with Semantic Kernel, Azure AI Agent Service, or multi-agent orchestration patterns in a production context.
• Background working alongside a digital transformation or AI center of excellence.

• Experience working for consulting organizations or large systems integrators.
• Exposure to AI, analytics, cloud modernization, or enterprise application initiatives.
• Experience identifying and developing additional business opportunities within existing accounts.

• Learn Softura's service offerings, delivery model, and customer landscape.
• Develop an understanding of assigned customer engagements and business objectives.

• Begin independently supporting customer conversations.
• Identify opportunities to expand customer relationships and create additional value.

• Operate as a fully functioning Solutions Consultant.
• Serve as a trusted advisor to customers while effectively coordinating with internal teams.