Purchasing Agent; Service

Responsible for Service repair and remanufacturing parts planning and purchasing materials, cost and price analysis, cost control, supplier problem solving, negotiation, purchase order placement, long-term contracts, supplier quality, supplier delivery, forecasting, engineering change implementation, and supplier discipline. This role involves Customer facing material status communications. KPI/Metric creation, tracking, root cause identification and resolution. May lead cross-functional teams to support Company's Repair/Remanufacturing Materials strategies.

Responsible for Service repair and remanufacturing parts planning and purchasing materials, cost and price analysis, cost control, supplier problem solving, negotiation, purchase order placement, long-term contracts, supplier quality, supplier delivery, forecasting, engineering change implementation, and supplier discipline. This role involves Customer facing material status communications. KPI/Metric creation, tracking, root cause identification and resolution. May lead cross-functional teams to support Company's Repair/Remanufacturing Materials strategies.

• Analyzes customer demand and creates short term forecast considering repairability and available shelf stock to plan coverage for customer demand at 98% on time to fill date. Issue Purchase orders to direct suppliers and factories and negotiation/problem solve to avoid late deliveries. Analyze inventory for obsolete and scrap planning. Monitor and report planned purchases to budget.
• Coordinates with program management and engineering to identify finished goods and repair parts needed for service are delivered on time.
• Monitors life cycle of product to select trend used for demand analysis.
• Works closely with suppliers and other Service Division members to facilitate and improve the parts supply and overall performance of Service.
• Adheres to guidelines to procure customer requirements for repair parts for Reman units, and Float Stock as determined by the customer.
• Participates in cost and pricing analysis, including collection and monitoring of cost for labor and parts to repair and core loss.
• Interfaces and reports service related items to internal departments for any issues with shipments, returns, field failures, etc.
• Monitors purchase orders for payment processing and works with finance to ensure invoices are submitted and processed in accordance with payment terms.
• Monitors and verifies part number revisions, delivery dates, quantity counts and prices to ensure accuracy.
• Required to attend weekly Customer meetings to report PO status and support any Action Items.
• Required to attend weekly Customer Care meetings for the Customer to learn and advise Customer of new developments.
• Required to attend Factory meetings to resolve any delivery issues in advance of due dates.
• Advises the internal group of new Customer requirements. Administers contacts/purchase orders from Placement to completion.
• Analyzes supplier performance using appropriate rating system. Ensure customer scorecards are accurate and any impacts are reduced in advance of issue. Resolves purchase order/contract differences and quality problems with suppliers.
• Expedites deliveries with logistic suppliers and conducts follow-up procedures when necessary.
• Provides input into preparation of a Service department budget. Resolves payment problems with suppliers.
• Verifies that purchasing practices comply with established laws, policies, and ethical principles.
• Participates in developing forecasts in the light of economic trends and conditions that affect procurement.
• Ensures that materials are distributed to user departments. Responsible for routing and tracing inbound.
• Organizes, controls the storage of material and resolves delivery/receiving problems.
• Determines sources of and reconciles inventory discrepancies.

• Four-year college degree in management, business, education, operations, industrial or a related field and one (1) year related purchasing/supply chain experience or a minimum of three (3) years related purchasing/supply chain experience required or an equivalent combination of education and experience.
• Proven experience in materials analytics.
• Must have excellent negotiation and communication skills.
• Must be able to develop/manage effective relationships with suppliers and internal departments.
• Automotive Industry purchasing experience strongly desired.
• Proficiency with Microsoft Word, Excel, PowerPoint,…