Agency Director – In-Home Care Agency

Caring Senior Service of Oakland County South | Agency Director | In-Home Care Agency Full-Time | Hybrid Role | Salary: $60,000-$70,000 (DOE) Bonus Structure Ready to Lead with Purpose? We’re Hiring Now!

Caring Senior Service of Oakland County South is seeking an Agency Director to lead our non-medical in-home care agency. This is a high-impact leadership opportunity for someone with both business acumen and hands-on caregiving experience who is ready to drive growth, improve lives, and lead a compassionate team.

As Agency Director, you’ll be responsible for overseeing and optimizing all aspects of local operations—from care coordination to financial performance—while building a strong, client-centered culture. You’ll lead with empathy and excellence, ensuring the agency meets both regulatory requirements and the high standards of Caring Senior Service.

• Strategic Operations & Leadership

• Drive operational excellence through planning, audits, system oversight, and process improvements

• Inspire and lead a team of office staff and caregivers, promoting accountability and growth

• Client & Caregiver Relations

• Conduct in-home consultations and safety assessments with compassion and precision

• Ensure caregivers are trained, motivated, and delivering exceptional service

• Compliance & Risk Management

• Ensure ongoing compliance with all state, federal, and local regulations

• Maintain all required licenses, accreditations, and documentation

• Financial & Business Oversight

• Manage billing, payroll, and collections

• Monitor budgets and margins to ensure sustainable growth and profitability

• Marketing & Community Engagement

• Act as the local face of the agency—developing referral relationships, representing the brand, and driving local outreach

• Leadership
  
  Experience:

• Minimum of 5 years in leadership/management, in healthcare, senior care, or service operations

• Demonstrated ability to lead and develop high-performing teams

• Hands-On Senior Care Background:

• Direct experience providing care to seniors is required (you know what quality care looks like firsthand)

• Skills & Attributes:

• Self-starter with strong problem-solving, communication, and decision-making skills

• Organized, adaptable, and results-oriented

• A leader who leads by example—with empathy, integrity, and a drive for excellence

• Physical Requirements:

• Able to lift up to 50 lbs, stand/sit for extended periods, and drive as needed

• On-call duties required, including occasional nights and weekends

At Caring Senior Service, you don’t just manage operations—you create meaningful impact. We are a mission-driven organization focused on helping seniors remain healthy, happy, and  Agency Director, you will:

• Lead with purpose—directly improving the lives of seniors and their families
• Shape the future of our Oakland County South location, with the autonomy to build and grow
• Be part of a trusted national brand with 30 years of excellence in senior care
• Enjoy a collaborative, supportive culture that values innovation and leadership

This is more than a job. It’s a chance to lead with heart, grow a business, and be a vital part of something that truly matters. Apply Today & Join Our Caring Team!

Caring Senior Service