General Sales Manager

General Sales Manager – Farmington Hills Toyota

Farmington Hills Toyota, a mid‑sized dealership with a loyal customer base and a beautiful, state‑of‑the‑art facility, is seeking a General Sales Manager (GSM) to lead our sales team to new heights. If you’re a proven leader with a passion for automotive sales and team development, this is your opportunity to join one of the largest automotive retailers in the nation.

• Oversee all sales operations, ensuring sales targets and customer service standards are met.
• Recruit, train, and develop a high‑performing sales team.
• Manage daily activities and hold team members accountable to Lithia’s sales process.
• Engage with customers to ensure an exceptional buying experience.
• Resolve escalated customer concerns promptly and professionally.
• Complete reporting and administrative tasks accurately and on time.

• Aggressive incentive‑based compensation plan with amazing earning potential.
• Beautiful, state‑of‑the‑art facility.
• Great brand and product line with loyal customers.
• Professional, fun work environment.
• Medical, Dental & Vision Plans.
• Paid Holidays & PTO.
• Company‑paid Short & Long‑term Disability Insurance.
• Company‑paid Life Insurance.
• 401(k) Retirement Plan with Employer Match.
• Employee Stock Purchase Program.
• Plenty of opportunity for advancement!

• Demonstrated leadership abilities to develop and motivate successful teams.
• Prior luxury brand experience, a plus.
• Excellent organizational and time management skills.
• Solid working knowledge of computers and systems.
• Strong team player and leader.
• Ability to maintain excellent customer satisfaction scores.
• Successful background in financial/budgeting roles.

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.