Receptionist, Customer Service​/HelpDesk

We are seeking a friendly, professional, and organized Front Desk Associate to join our growing team at XSalonce Hair Lounge & Spa.

• Greeting Clients
  :
  Welcoming clients warmly as they enter the salon and ensuring they feel comfortable and valued.
• Booking Appointments
  :
  Scheduling and confirming appointments for clients, either in person, over the phone, or online. Managing the booking system to avoid overlaps or missed appointments.
• Managing the Salon Calendar
  :
  Ensuring the stylists’ schedules are organized, keeping track of booked appointments, and possibly adjusting or rescheduling if necessary.
• Answering Phones
  :
  Responding to phone calls, answering questions about services, pricing, and availability, and providing information on any current promotions or specials.
• Client Check-In/Check-Out
  :
  Checking clients in when they arrive and ensuring they are introduced to their stylist. Also, handling the checkout process after the appointment, processing payments, and booking any follow-up appointments.
• Handling Payments
  :
  Managing payments for services, whether it’s cash, credit, or digital payment methods, and issuing receipts.
• Maintaining a Clean Reception Area
  :
  Keeping the front desk, waiting area, and the salon’s general environment neat, clean, and welcoming for clients.
• Social Media Assistance
  :
  Scheduling social media content.

Thursday evenings
Saturday 9 am-4 pm
Opportunities for more hours

• Competitive hourly wage
• Employee discounts on services and products
• Opportunities for growth and development within the salon/spa industry