Sr. Manager Inf Workplace Svc, Depot Services

Sr. Manager Inf Workplace Svc, Depot Services page is loaded## Sr. Manager Inf Workplace Svc, Depot Services locations:
UT68:
Corporate 1 Farm Springs Road, Farmington, CT, 06034 USAtime type:
Full time posted on:
Posted Todayjob requisition :

** Date Posted:
**** Country:
** United States of America
*
* Location:

** UT68:
Corporate 1 Farm Springs Road, Farmington, CT, 06034 USA
** Position Role Type:
** Onsite
* * U.S. Citizen, U.S. Person, or Immigration Status Requirements:
** U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.
** Security Clearance:
** None/Not Required

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity.

The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.The following position is to join our RTX Corporate, Enterprise Services, Research Center or BBN team:

The Depot Services leader is responsible for global PC and peripheral depot operations, ensuring consistent, secure, and efficient lifecycle management of end-user computing assets. This role oversees the full lifecycle - from procurement, receipt, inventory management, issuance, and disposal in alignment with enterprise IT Asset Management (ITAM) policies and compliance requirements. This leader will also own new-hire device deployment, the enterprise refresh program, and continuous improvement of depot logistics and configuration workflows.

This position ensures operational excellence across our complex Depot environment.
*
* What you will do:

*** Lead and develop the global Digital Technology (DT) PC operations team, providing direction, coaching, and performance management across all regions
* Own and optimize end-to-end operation processes for PC and peripheral lifecycle management, including procurement, receipt, configuration, deployment, maintenance, and disposal
* Oversee day-today operations ensuring accurate inventory management, timely device fulfillment, and consistent service delivery
* Partner with Business Units to understand operational needs and ensure depot services meet or exceed service expectations
* Monitor device utilization performance, and lifecycle data to identify trends, gaps, and opportunities for operational improvement
* Maintain accurate, real-time asset records, including asset tracking, inventory levels, maintenance schedules, and compliance documentation
* Coordinate with procurement and finance on asset acquisition planning, budgeting, forecasting and financial reporting
* Implement and enforce security and compliance controls to protect DT assets from loss, theft, or unauthorized access
* Provide regular operational reporting to leadership, including KPI's, inventory health, service performance, and risk indicators
* Stay current with industry standards and best practices, driving continuous improvement and modernization of depot operations
** Must have you must have:
*** 5+ years of experience in IT Asset Management, depot operations, end-user computing, or global logistics
* Proven leadership experience managing distributed teams and/or third party depot or logistics partners
* Deep understanding of PC lifecycle management, including procurement, imaging, deployment, inventory control, and end-of-life processes
* Hands on experience with ITAM/CMDB platform - Service Now and strong asset mgmt discipline
* Strong operational and analytical skills, including KPI development, forecasting, inventory accuracy, and process optimization
* U.S. citizenship is required, as only U.S. citizens are authorized to access the financial management system due to government contractual requirements
** Qualifications We…