Temporary Support Associate

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

The Temporary Associate role is part of the store’s overall success and efficiency during a high‑volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams!

• Engage customers using the Coach Experience Service expectation and selling behaviors
• Interact genuinely and naturally with the customer
• Maintain accuracy when operating POS and adhere to Coach cash handling policy
• Ensure accurate email/name and data capture where permitted by law
• Ensure proper phone etiquette is upheld when answering store calls
• Drive conversion through client engagement and omni selling techniques
• Support back of house tasks as needed.

• Represent Coach brand appropriately
• Basic computer skills*
• Ability to execute at a fast pace
• Attention to detail and accuracy
• Able to climb, bend and kneel
• Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays
• Must be available to work October 15 through January 1

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.

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