Finish Line Macy's Store Management - Westfarms, Farmington, CT

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction.

Position Title(s): Assistant Store Manager and Supervisor

• Leadership & Team Management:
  Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer
  
  Experience:
  
  Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance:
  Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence:
  Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management:
  Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement:
  Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving:
  Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

• Experience:
  
  Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership
  
  Skills:
  
  Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical
  
  Skills:
  
  Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility:
  Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy:
  Proficiency in retail management software and basic computer applications.

• Assistant Store Manager
  :
  Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
• Supervisor
  :
  Availability during the hours necessary to open and close the store, which includes mornings, days, and nights; minimum of 5 days of availability; minimum standard of 30 hours per week.
• All Management
  :
  Availability on weekends and holidays; punctuality and regular attendance consistent with the company’s policies; must have reliable transportation; must speak English clearly to converse with customers and effectively supervise staff; must be able to read and write English and perform business-related mathematics; may require the ability to move to different locations within the company’s network based on operational needs and career growth.

• Requires prolonged standing approximately five to fourteen hours per day.
• During peak sale periods (e.g., Holiday, Back-to-School), long hours may be required.
• Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
• May be required to climb ladders or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
• Required to lift items weighing 5-25 lbs regularly; weights may be higher in certain circumstances.
• Must have good vision, including color differentiation.
• The work environment is a moderately noisy retail setting.

• High School Diploma or GED equivalent; 2+ years’ experience in retail leadership strongly preferred; or equivalent combination of education and experience.

The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed are…