Account Manager

Microland is the world's leading AI-first, platform-driven technology infrastructure services company. We’re a 36‑year‑old organization serving clients in over 100 locations globally.

Microland’s driving ambition is to provide our clients with innovation, the best technologies, and strategies for adopting the next generation of digital infrastructure. We lead with our platforms under the umbrella of Intelligeni. Large enterprises rely on Microland to manage and transform their mission‑critical infrastructure. 55% of our revenue comes from the North America region, 35% from EMEA, and 10% from APAC.

We’re looking for an exceptional, results‑driven Customer Success Executive to join our rapidly growing team. If you thrive on acquiring net‑new enterprise accounts and have the technical acumen to sell complex, platform‑led IT infrastructure transformation services, this role is for you.

You will play a crucial role in driving our expansion by targeting and landing new clients in the North American markets, leveraging our deep expertise in AI‑first, intelligent, and resilient infrastructure solutions.

Work collaboratively with Clients to identify opportunities and design solutions that right fit the requirement. This position is an Individual Contributor role and will represent Microland in the region, Identify New Business opportunities (Unravel the opportunities in Market segments/industry verticals), Drive Account Based Strategy and Strong Engagement, Exceed Set Targets and work with cross‑functional team to achieve Business goals.

• Responsible for selling Microland’s Digital Solutions and Service Offerings (Digital Applications, Digital Cloud, Digital Network, Digital Security, Digital Workspace Transformation Services, Digital Infrastructure Management and Cyber Security Services) directly to select enterprise named customers as a key focus area where they possess the sales and technical expertise required to conduct all phases of the sales cycle.
• Drive deals from opportunity, identification, validation, qualification to closing the Deal;
  Present the value of Microland solutions to all levels of customer’s management and drive services sales.
• Participate and team up with technical, presales and partner specialists to provide complete solutions to customers.
• Build and propose transformational services to customers, identify triggers, identify key IT issues which impact the business and make recommendations to customers.
• Build and develop business case, provide relevant and sound business & technical advice to the customer and present the same to various stakeholders within the company.
• Map competition and develop appropriate winning sales strategies, often in conjunction with Partners.
• High degree of commitment and goal orientation is a must and must be willing to adjust to the demands of a dynamic environment.

• Overall, about 10+ years’ experience in selling, with a proven track record in sales.
• At least 5 years’ experience in selling managed services, optimization and integration services to customers at C Level (Executives).
• Experience in services and solution selling (IT Infrastructure management services).
• Conceptual knowledge of IT Infrastructure.
• Developed new accounts and managed existing accounts and have the capability to translate the customer business issues into requirements.
• Managed large conglomerates and global customers and must have engaged CXO /CIO’s.
• Connected with partner ecosystem in the region.
• Excellent verbal, written, communication and presentation skills.

• Exceptional commission structure and significant earning potential.
• The opportunity to directly impact company growth by bringing in flagship new clients.
• Work with cutting‑edge AIOps and cloud technologies.

(EEO) Microland is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Microland maintains a smoke‑free workplace to ensure a healthy and safe environment for all employees.

Location:

Hartford, CT