Residential Plumbing Service Technician; Evening and Weekends

Residential Plumbing Service Technician (Evening and Weekends)

Join Call The Bee to start your career as a Residential Service Plumber in Farmington, CT. We offer training, a supportive environment, and opportunities for career growth.

• Plumbing Installations & Repairs – Install, maintain, and repair residential plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and common plumbing repairs.
• System Inspections & Testing – Inspect plumbing systems for safety, functionality, water quality, and code compliance in residential homes.
• Troubleshooting & Diagnostics – Respond to call-outs, diagnose plumbing issues, and implement effective solutions to restore system functionality.
• Customer Interaction and Communication – Effectively communicate with customers to explain plumbing issues, solutions, and recommended services, ensuring optimal customer satisfaction and loyalty.
• Cost Estimation & Solutions – Prepare accurate cost estimates for plumbing work and advise customers on potential improvements or necessary repairs.
• Preventative Maintenance – Perform routine maintenance tasks such as checking water heaters, pipes, and fixtures to ensure optimal system performance.
• Service Titan – Utilize Service Titan software for tracking repairs, service history, and customer interactions, ensuring accurate documentation.
• Compliance & Safety – Ensure all work adheres to local plumbing codes, industry standards, and safety regulations.
• Customer Service Excellence – Handle customer queries, resolve concerns, and provide timely responses to all service requests, maintaining a high level of customer satisfaction.

• Experience – 3+ years of experience as a plumber or similar role, with a focus on residential plumbing.
• Certification – Plumbing certification or equivalent field experience from a technical/trade school preferred.
• Technical Expertise in Plumbing Systems – Demonstrated proficiency in installing, maintaining, and repairing residential plumbing systems, including soldering and fixture replacements.
• Service Software – Experience with Service Titan or similar trade software is a plus.
• Communication Skills – Strong communication and listening skills to effectively interact with customers and team members.
• Attention to Detail – Ability to perform accurate work while adhering to plumbing codes and regulations.
• Customer‑Focused Attitude – A strong commitment to delivering exceptional plumbing services with a positive attitude to enhance customer experience.
• Driver’s License – Valid driver’s license with a clean driving record.

• Medical, Prescription, Dental, and Vision Insurance – Comprehensive coverage with minimal out‑of‑pocket expenses.
• Disability & Term Life Insurance – Financial security for you and your loved ones.
• Matching 401(K) Benefits – Competitive retirement savings plan to help secure your future.
• Ongoing Training & Development – Opportunities for continuous growth and skill enhancement.
• Paid Holidays & PTO – Paid time off for holidays and generous paid time off for work‑life balance.

USD $35.00/Hr. – $55.00/Hr.

Call The Bee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Call The Bee may conduct a pre‑employment background check and drug test, subject to applicable laws.