Office Assistant II

Office Assistant II

Department of Health and Human Services (DHHS)

Location:

Farmington

Salary: $16.80 - $23.24 per hour (inclusive of a 4.00% recruitment and retention stipend)

Closing Date:
October 21, 2026

Position Number:

Core Responsibilities:

As an Office Assistant II, you will be performing a variety of administrative support duties including typing, filing, making copies, answering telephones and other general clerical duties as needed. These duties may include:

• Answering incoming phone calls
• Processing incoming and outgoing mail
• Filing of paperwork and documents
• Faxing, scanning and indexing documents
• Assisting in a back-up capacity for Regional Operations staff, in greeting/screening individuals coming into the office and asking questions to determine needs and referring to appropriate employee, unit or office for services. As well as receiving, routing and transferring all incoming calls and documenting all walk in traffic on the electronic walk-in log.
• Other miscellaneous administrative duties as assigned.

Minimum Qualifications:

To qualify, you must have training, education or experience in office and administrative support work that demonstrates:

• Competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks.
• The ability to use independent decision making on processing information, following appropriate processes, and acting in accordance with standard procedures.

Please submit a cover letter rating your skills in each of the following tasks/tools as: expert, skilled or novice.

• Outlook or comparable email applications
• Excel or comparable spreadsheet applications
• MS Word or comparable word processing applications
• Receptionist and customer assistance by phone
• Data entry (entering data and narratives)
• Keyboarding (words per minute)

Benefits of working for the State of Maine:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan – The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the…