Office Assistant II

Department of Health and Human Services (DHHS) Date:
October 7, 2026 Closing Date:
October 21, 2026 Job Class Code: 6538 Grade: 08 (Administrative) Salary: $16.80 - $23.24 per hour
* * This is inclusive of a 4.00% recruitment and retention stipend
* New employees begin at $16.80 per hour Position Number:  Location Farmington Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

• typing, filing, making copies, answering telephones and other general clerical duties as needed.
• Answering incoming phone calls.
• Processing incoming and outgoing mail.
• Filing of paperwork and documents.
• Faxing, scanning and indexing documents.
• Assisting in a back‑up capacity for Regional Operations staff, in greeting/screening individuals coming into the office and asking questions to determine needs and referring to appropriate employee, unit or office for services.
• Receiving, routing and transferring all incoming calls and documenting all walk in traffic on the electronic walk‑in log.
• Other miscellaneous administrative duties as assigned.

Please submit a cover letter rating your skills in each of the following tasks/tools as: expert, skilled or novice.

• Outlook or comparable email applications.
• Excel or comparable spreadsheet applications.
• MS Word or comparable word processing applications.
• Receptionist and customer assistance by phone.
• Data entry (entering data and narratives).
• Keyboarding (words per minute).

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office for Family Independence (OFI) is responsible for administration of eligibility determination for several programs, including Maine Care, Temporary Assistance for Needy Families (TANF), Food Supplement and Child Support.

• Work‑Life Fit – Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime‑exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee‑only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee‑only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee‑only dental premiums ($365.28 annual value).
• Retirement Plan – The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre‑tax to help pay for out‑of‑pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more…